© 2011  Solace Massage Therapy Are you licensed?   Yes, by the state of Missouri ~ license #2008015052 Do you accept insurance? No, we do not; however, we can provide you with a receipt to submit to your insurance company. What type of payment do you accept? We accept cash, checks, MasterCard and VISA, American Express & Discover Should I tip? A referral is the only gratuity accepted. Are the things I say confidential? Yes, everything discussed during your visit is confidential including your health history.  If a third party is needed for a consult or authorization, you will be asked to sign a release form.  Where will my massage take place?  Your massage will take place in a warm, comfortable, quiet room.  Soft music will be played to help you relax.  You will lie on a table especially designed for your comfort. Must I be completely undressed? Most massage techniques are traditionally performed with the client unclothed, however, you may decide what amount of clothing you prefer to wear for your own comfort.  You will be properly draped during the session. Will the massage therapist be present when I undress? No, the therapist will leave the room while you undress, relax onto the table and cover yourself with the sheet. Will I be covered during the session? Yes, you will be properly draped at all times to keep you warm and comfortable.  Only the area being worked on will be exposed. Will oil or lotion be used? Yes, light oils and/or lotions will be used to permit your muscles to be worked on without causing excessive friction to your skin.  The oils and lotions used in your massage will hydrate your skin and be easily absorbed. What parts of my body will be massaged? You and the massage therapist will discuss the desired outcome of your session.  This will determine which parts of your body require massage.  A typical full body session will include work on your back, arms, legs, feet, hands, head, neck and shoulders.  You will not be touched on or near your genitals (male or female) or breasts (female). What about my hair and make-up?  Your head and face are usually part of a full body massage therefore most services will disrupt your hair and make-up.  You may wish to bring personal items with you to refresh your hair and make-up after your session.  Let your therapist know if this is a concern and she will accommodate your wishes.  What if I wear contact lenses? Contact lenses should be removed prior to your session.  Saline solution and extra lens cases are available for your convenience. Are there different kinds of massage? There are numerous types of massage.  Various techniques utilize different strokes including basic gliding strokes, rocking movement, stretching, application of pressure to specific points and more.  Ask your massage therapist about the methods she uses.  How long will the session last? Most clients prefer a 60 minute or 90 minute session for optimal relaxation and results.  A 30 minute appointment only allows time for a targeted session such as your neck, shoulders and back. What will the massage feel like? It depends on the techniques used.  Generally your session will start with long, flowing strokes to help calm your nervous system and ease exterior muscle tension.  As your body relaxes and unwinds, pressure will gradually be increased to relieve areas of muscular tension.  What should I do during my massage? Make yourself comfortable.  The massage therapist will either gently move you or tell you what is needed throughout the session.  Most people just close their eyes and completely relax.   How will I feel after my massage? Most people feel very relaxed.  Some experience freedom from long-term aches and pains.  After an initial period of feeling relaxed, some people experience increased energy, heightened awareness and greater productivity.  Since toxins are released from your soft tissues during a massage, it is recommended you drink plenty of water afterwards. Are there any medical conditions that would make massage inadvisable? Yes, which is why it is imperative that before you begin your session you inform the massage therapist of any health problems or medications you are taking.  If you are under a doctor’s care, you may be asked to provide documentation from your doctor stating you are approved to receive massage.   What should I do if I feel any discomfort? Speak up if you are in any way uncomfortable.  This applies across the board ~ is the music too loud?  Are you too warm or too cold?  Is the pressure too firm or too light?  Always speak up if you feel uncomfortable so your therapist can make the appropriate adjustments.  What is your cancellation policy? We require 24 hours notice to change or cancel your appointment.  Solace Massage Therapy reserves the right to charge for no shows and appointments cancelled with less than 24 hours notice. How can I book a massage? By calling 816.520.6522 or go to our Contact page and send us an email requesting an appointment. Home About Us Contact/Book Now FAQ Policies Services Specials